Privacy Policy

Last updated: October 2026

A Circle of Love Home Care, LLC (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains what information we collect when you visit acolhomecare.com, how we use it, and the choices you have.

1. Information We Collect

We collect information you choose to share with us, such as when you:

Fill out a contact form: your name, email address, phone number, ZIP code, and details about the care you are looking for.
Request our free family care guides: your name, email address, and phone number.
Book a Family Discovery Call: the details you enter in our booking calendar.
Apply for a caregiver job: the information you submit through our job listings.

We also collect basic technical information automatically, such as your browser type, device type, pages visited, and general location, through cookies and similar tools. This helps us understand how our site is used and improve it.

2. Health Information

Please share only the general details we need to understand how we can help. Do not send detailed medical records or diagnoses through our website forms or by email. Once you become a client, your health information is protected under our client privacy practices and applicable law, including HIPAA where it applies.

3. How We Use Your Information

Respond to your questions and requests
Schedule calls and assessments, and plan care
Send you the guides and information you asked for
Send occasional updates about our services and events, if you agreed to receive them
Review job applications
Operate, protect, and improve our website
Meet legal and regulatory requirements

4. Text Messages and Email

If you give us your mobile number and agree to receive text messages, we may text you about your inquiry, appointments, and updates from A Circle of Love Home Care. Message frequency varies. Message and data rates may apply. Reply STOP at any time to stop receiving texts, or reply HELP for help. You can unsubscribe from our emails at any time using the link in any email.

We do not sell or share your mobile number or text message consent with third parties for their marketing purposes.

5. How We Share Information

We do not sell your personal information. We share it only:

With service providers who help us run our website and business, such as our website host (Wix), our booking calendar (Google), and our job listing service (CareerPlug), who may use it only to provide their services to us
When required by law, or to protect the rights, safety, and property of our clients, staff, or others
With your permission

6. Cookies and Analytics

Our website uses cookies and similar tools, including those provided by our website host, to keep the site working, remember your preferences, and measure how the site is used. You can block or delete cookies in your browser settings, though some features may not work as expected.

7. How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to protect your information, and we limit access to staff who need it. No website or email system is completely secure, so please avoid sending sensitive details online.

8. Your Choices

Ask to see the personal information we hold about you
Ask us to correct or delete your information
Opt out of texts by replying STOP, and out of emails by using the unsubscribe link

To make a request, contact us using the details below. We may need to verify your identity before responding.

9. Children’s Privacy

Our website is meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has shared information with us, please contact us and we will delete it.

10. Links to Other Websites

Our site links to other websites, such as community resources and partner organizations. We are not responsible for their privacy practices, so please review their policies.

11. Changes to This Policy

We may update this policy from time to time. When we do, we will post the new version on this page and update the date at the top.

12. Contact Us

A Circle of Love Home Care, LLC

405 North Perry Street, Suite 42, Lawrenceville, GA 30046

Phone: (770) 322-4228

Email: Care@ACOLHomeCare.com